REGISTRATION
What is CACC Chinese School's registration policy for the 2023 - 2024 school year? School registration policy is set as a guideline for registration. It includes the registration date, deadlines, and refund policy. Please refer to CACC Chinese School front page for the details. Any questions, please refer to cs-registration@caccusa.org
How do I register online for classes? You must create student profile and contact information for being able to register Create CACC account on CACC website Log in to your account Follow the instruction on the screen
Why can't I register? Registration usually begins in early May (dates will be posted online by end of April). Registration is divided into 3 main groups: First week of registration -- specifically reserved for CACC Chinese School current year teachers, room parents, PTA officers, BOD, and retired BOD; Second week of registration -- for all current year students; Third week -- open to all students in public. Family may see all class information. But may ONLY be able to register during its designated registration period. Contact cs-registration@caccusa.org for any registration difficulties. Please provide your full name, email address and phone number associated with your CACC account. We will help to resolve the issues.
What is the minimum age requirement? For school year of 2023 - 2024, the minimum age to Pre-K classes is on or before 2019; for Kindergarten Chinese class and/or level 1 enrichment classes,the student's birthday must be on or before 09/01/2018. In addition to the birthday requirement, student's ability to learn in the classroom is another key factor for enrolling in the class. Student's learning ability is subject to our teacher's assessment. If your child's birthday is after 09/01/2018 for Kindergarten OR after 09/01/2019 for Pre-K, you must withdraw your child from the class. A 5% process fee will be charged based on the school's withdrawal policy.
What are the age ranges for beginner and intermediate enrichment classes? Please refer to class description on CACC website, under Chinese School, for student age requirement to each specific class. Also, please keep in mind that each child is a unique individual. We strongly recommend parents choose classes according to a child's ability and maturity, in addition to the child's age
How do I determine my child's Chinese level? For current students, we suggest that you talk to your child's teacher to find out the appropriate level for your student. In addition, you can refer to our Chinese Language Syllabus to get a general idea. We have placement tests for High School Chinese II, III, IV, and AP (not AP Prep) in April for next school year. On the first day of school, most Chinese classes will conduct a skill level assessment in class. Adjustments can then be made according to the assessment results.
How do I register for a Permission Required class? In order to register a Permission Required class, you will need to get a permission first, by 1) taking a pre-test and reach a desired score before the new school year class registration OR 2) obtain permission (on teacher recommendation form) directly from the class teacher when the new school year has started and throughout the school year. To get a "Teacher Recommendation Form" for the class: Log in to your CACC account Click My Registration menu Click Permission sub menu Select the student to be enrolled in a Permission Required Select the Prerequisite Class Click Printable Form and print out the Teacher Recommendation Form Bring this form to teacher for assessment. If the teacher agrees that your child fits into the class level, the teacher will sign this Teacher Recommendation Form Submit the form with both the parent's and the teacher's signatures to the school office for school staff to enter this permission into the registration system You will then be able to register this class. If you have already taken the pre-test with adequate scores to make to the class, your class registration permission will be added at your registration. No longer need paper permission to the office.
What if the class I want to register for is full? There is NO waiting list for a class is already full. Please check the class status online frequently to see if space becomes available when someone drops. Usually, in the first two weeks of school, there are a lot of class change activities due to family's schedule change or change in mind on the classes to take. If you need further assistance, please email to cs-registration@caccusa.org.
How do I add a new student to my account? Log in to your account Click My Profile menu Click Student sub menu Click 添加学生 button Enter new student info and click Save
Will I get a refund if I transfer a class? Before 7/1/2023 Free online class adjustment Any Positive balance as the result of paid class adjustment before 7/1/2023 will be 100% refunded. From 7/1/2023 to 9/7/2023 Any unpaid class registered before 7/1/2023, the tuition will be adjusted to the regular rates. If need to change classes registered before 7/1/2023, those classes must be withdrawn first and then register the new class. Any positive balance as the result of paid class adjustment before 9/7/2023 will be refunded but subject to a 5% process fee. After 9/7/2023 (late class change policy) No refund or class credit for class withdraws or class changes resulting a positive balance. Any class change must be handled in office. $20 processing fee charge for EACH CLASS changed. In addition to the $20 fee, if switching to a class with higher tuition, the tuition difference must be paid. No refund if switching to a class with a lower tuition resulting in a positive balance. If a class fee is paid before 7/1/2023 and need switch it to another class after 9/7/2023, the difference between the discounted and regular tuition as well as the $20 processing fee for each class change must be paid.
Are the fees listed for a year or a semester? Most of the classes are for a year. Please pay attention to the durations and fees posted for each class. The tuition for each class is to cover the class for the term specified.
How do I pay for my classes? Log in to your account If you don't have any required action to take, you will be directly taken to My Registration -> Registration page If you have balance due, the box will show the amount (you may click it to view your registration status) Click Next button. Our system will eventually take you to the checkout page Please note that: Online payment is highly recommended throughout the registration process to avoid unnecessary long waiting time at school office. Zelle® payment is preferred by CACC to reduce our operation cost If you pay by credit card, a 2.5% transaction fee will be added to your balance due If you pay personal check Check payable to CACC. During the summer Mail to PO Box 12028, Pleasanton, CA 94588 Please note that checks are collected once a week. Therefore, there may be a delay in updating your online account, and there is a possibility that your class may be filled before processing your check. During the school year Checks can be delivered in-person to the school office every working Sunday starting 8/20/2023. The early bird discount will not be honored in this case (The early bird discount ends before 7/1/2023). We will not hold spots without payment. No exceptions. Balance due must to paid in full within 14 days of registration if it is done before school has started, or within 7 days of registration if it is done after school has started.
How do I view my payments? Log in to your account If you don't have any required action to take, you will be directly taken to My Registration -> Registration page Click the box Click Payment Details link You may also print out this payment page for your record
How do I withdraw a class? Prior to 12:00 midnight of 9/7/2023, you can withdraw classes yourself. Log in to your account If you don't have any required action to take, you will be directly taken to My Registration -> Registration page Click a student to show registered classes Uncheck the class you want to widthdraw, and click Save After 12:00 midnight of 9/7/2023, you must come to office for class withdrawal.
Will I get a refund if I withdraw from a class? 100% tuition refund when class withdrawn before 8/20/2023 midnight. EXCEPT $30 non-refundable registration fee AND the $10 textbook(Jinan) fee. Withdrawn between 8/20/2023 - 9/7/2023, 5% refund processing fee charge in addition to $30 registration fee and $10 textbook(Jinan) fee, regardless the number of classes attended. Class withdrawn after 9/7/2023, even if no classes attended, no refund allowed. No refunds or class credit for any remaining balance as a result of class changes done after 9/7/2023. Class withdrawn after 9/7/2023 due to student medical reason with proper medical justification from the doctor, OR moved out of 50 miles radius with proof, refund is allowed. The refund amount will be prorated based on the date provided on the doctor's note, or the family moving date. But, there will be a 5% charge to cover the process cost. This medical leave refund only applies to student self, does not apply to the medical reasons of other family members.
How do I find my class information? Log in to your account Click My Classes menu This will bring you to a page that shows all classes your family has registered
May I observe a class? Yes. Only upon request. Two free class trials are granted per student per class. You must obtain your class observation permission slip from the school office before class starts for that day only.
What is a waiver and when do I need it? A waiver contains conditions that you are required to accept before being enrolled in the Chinese School. You must acknowledge you have read and agreed with these conditions before your registration can be completed. An additional waiver is required for certain enrichment classes. Teachers will hand out the additional waiver forms in the class.
What if I am too late for the online registration? If the online registration deadlines have passed, you may still register for some of the classes. Please take the following steps: Send an email to cs@caccusa.org or check with school office to see if space is still available It is highly recommended to observe the class (must obtain a permission slip from the school office before going into the class) Discuss with the teacher and the program director to determine if the class is appropriate to your student Register the class per office staff instructions Complete tuition payment within 7 days from the date of the registration On or before 12/31/2023, full tuition payment for the year is required Starting from 1/1/2024, 60% tuition payment for each class is required Starting from 3/1/2024, 40% tuition payment for each class is required All New Registrations will require an annual $30 non-refundable registration fee and a $40 service deposit in the account.
May I pay for classes during the summer before school begins? Yes. You MUST pay online by Zelle® (preferred) or credit card through PayPal. This is the only two options for payment during summer before school begins.
Are payments for the Sunday classes eligible for tax deduction? CACC is not operating as a childcare service. Payments for the Sunday classes provided by CACC are generally not eligible for any tax benefits related to dependent care. Please refer to IRS Publication 503 at http://www.irs.gov/pub/irs-pdf/p503.pdf for more guidelines.
Who should I contact if I have any other questions? Our registration policies, class information and FAQ on the website will usually answer most of your questions. If you still have questions or concerns, please come to the school office in room Q215 9:30am - 12:30pm on Sundays when school is in session or email to cs-registration@caccusa.org. School staff will be more than happy to answer your questions. Please note, there is no school in the summer.