Home  CACC Chinese School  About CACC  CACC Board of Directors  FAQ  Contact CACC   Login  FAQ   CACC CHINESE SCHOOL   Who organizes and runs the school?   Where is the school?   What programs are offered at the school?   When are classes in session?   LOGIN AND PROFILE   How do I open an account with CACC?   What if I forget my password?   What if I forget my username?   How do I change my password?   Can I change my email address?   How do I change my Profile and Preferences?   REGISTRATION   What is the Chinese School registration policy (2010 - 2011 School Year)?   How do I open an account with CACC?   How do I register online for classes?   Why can't I register?   What is the minimum age for a child to attend a class?   What are the age ranges for beginner and intermediate enrichment classes?   How do I determine my child's Chinese level?   How do I register for a "permission required" class?   What if the class I want to register for is full?   How do I add a new student to my account?   How do I transfer into a different class?   Are the fees listed for a year or a semester?   How do I pay for my classes?   How do I check for my payments?   How do I withdraw from a class?   Will I get a refund if I withdraw from a class?   How do I find my class information?   May I observe a class?   What is a waiver and when do I need it   How do I become an executive member and become eligible for early registration?   What if I am too late for the online registration?   May I pay for classes during the summer before school begins?   Who should I contact if I have any other questions   CACC Executive Membership and Benefits   What are the benefits of a CACC executive membership?   How can I become a CACC executive member?   How do I pay my executive membership fee?   Contact Us   Contact Us.   CACC CHINESE SCHOOL Who organizes and runs the school? The CACC Chinese School has been sponsored and organized since 2003 by the Chinese American Cooperation Council (CACC), a non-profit organization headquartered in Pleasanton, California. As the governing body of CACC and all of its affairs, the Board of Directors oversees the management of the CACC Chinese School. The School Principal, along with his/her staff and volunteers, runs the daily operations of the school and is responsible for the success of all activities at the school. The current School Principal is Dr. Amy Liu. Back to top Where is the school? The CACC Chinese School currently rents facility space at Amador Valley High School, located at 1155 Santa Rita Road, Pleasanton, CA 94566. Back to top What programs are offered at the school? The CACC Chinese School has provided high quality Chinese language and culture education in the East Bay since 2003. Our school has six major programs with more than 80 classes taught by some of the best instructors from China and the Bay Area. We are very affordable, with the majority of our classes costing less than $7 per hour and some as low as $2 per hour. Our programs include: Chinese as a foreign language (Pre-K, K to 12th, and AP) Chinese and culture programs for non-native speakers Adult enrichment programs Competitive math (Math Olympiad, Math Count, AMC8, and others) Children’s enrichment programs (Martial Arts, Kung Fu, Dance, Choir, Musical Instruments, Chess, Drawing, and Tennis) Social and emotional development and leadership programs Back to top When are classes in session? The school is open on Sundays from 9:00am to 1:00pm from late August to early June at Amador Valley High School in Pleasanton. The school is closed in summer. Back to top LOGIN AND PROFILE How do I open an account with CACC? Go to the CACC home page: www.caccusa.org. Click Login tab. Click under New to CACC? on the left panel to open your CACC account. Back to top What if I forget my password? Just click on I forgot my password, then enter your username and email address. Your password will be emailed to you. Back to top What if I forget my username? Please send an email to cs@caccusa.org to ask for it. Do not open a new account because the new account will not have all of your current information. Please include your email or phone number and we will help you get your account information back. Back to top How do I change my password? Click Profile and enter current password, new password and confirm password. Back to top Can I change my email address? Yes. Click Profile and enter your new email address and current password. Back to top How do I change my Profile and Preferences? Your profile and preference information are stored in CACC’s database after you have registered. You can change all of your settings except for username by clicking Profile. Back to top REGISTRATION What is the Chinese School registration policy (2010 - 2011 School Year)? You must first set up an online account with CACC. One family, one account. Multiple families cannot share an account. (A family refers to a nuclear family consisting of parents and their children with grandparents of a marital partner, who live in the same household.) Registration before the deadlines is offered online. The first 2 weeks of registration is a priority period for existing students and CACC executive members. After that, registration is open to everyone. Registration dates will be posted on our website. There is a $30 nonrefundable registration fee for each family per school year. The balance should be paid in full within 14 days of the initial sign-up date or an unpaid registration will be canceled, and the space will be released automatically. After school starts, the grace period for a payment is 7 days. The school reserves the right to change or cancel classes. A full refund will be issued under such circumstances. Online registration deadlines: High school Chinese and AP classes – 09/15/2010; Chinese language classes (Preschool - 8th grade, and Chinese for non-native speakers) – 10/31/2010 ; enrichment classes – 12/31/2010. After the online registration deadlines have passed, you must come to the office to register for the classes. Back to top How do I open an account with CACC? Go to the CACC home page: www.caccusa.org. Click Login tab. Click under New to CACC? on the left panel to open your CACC account. Back to top How do I register online for classes? Go to www.caccusa.org and log in to your account Click the CACC Chinese School tab Click Registration on the left panel Click Contact Information on the left panel and enter your family’s information Click Student Profile on the left panel to add student(s) Click Class Registration on the left panel to select classes for a student Back to top Why can't I register? You cannot register during the priority period unless you are a paid executive member or are a current student. If you are a paid executive member or a current student but still cannot register, you may have a duplicate account or are using the wrong one. In this case, please contact us and give us your name, email and phone number. We will identify the right account and delete the duplicate. Back to top What is the minimum age for a child to attend a class? Usually the minimum age to attend the Pre-K Chinese class is 4 years old, and the minimum age to attend an enrichment class at level 1 is 5 years old. Back to top What are the age ranges for beginner and intermediate enrichment classes? Generally speaking, children aged 5 to 8 are beginners, and 8 or older would be intermediate. Please keep in mind that each child is a unique individual. We strongly recommend parents choose classes according to a child’s ability and maturity. Back to top How do I determine my child's Chinese level? For current students, we suggest that you talk to your child's teacher to find out the appropriate level for your student. In addition, you can refer to our Chinese Language Syllabus to get a general idea. We have a placement test for High school Chinese courses (Chinese II, III, IV, AP) before school begins. On the first day of school, most Chinese classes will conduct a skill level assessment. Adjustments can then be made according to the assessment results. Back to top How do I register for a "permission required" class? Log in to your account Click the CACC Chinese School tab Click Registration on the left panel Click Class Permission on the left panel Select the "permission required" class you are interested in Select the student to be enrolled in this class Click Printable Form and print out the Teacher Recommendation Form Submit the form with both the parent’s and the teacher’s signatures to the school office, and permission will be granted and entered by school staff Back to top What if the class I want to register for is full? You cannot register for a class when it is full. Please check the status online frequently to see if space becomes available. This is especially true during the first two weeks after the school year begins when people often drop or transfer classes. If you need further assistance, please send an email to cs-registration@caccusa.org. Back to top How do I add a new student to my account? Log in to your account, go to CACC Chinese School, and click Registration. Select Student Profile on the left to add a new student. Make sure you save the change. A new empty record will be available if you need to add more than one student. Back to top How do I transfer into a different class? Go to www.caccusa.org and log in to your account Click the CACC Chinese School tab Click Registration on the left panel Click Class Transfer on the left panel Select the student and the class you want to transfer out of, and select the class you want to transfer into Click Transfer Class Please note: Before 12:00 am on 09/15/2010, class transfers can be made (within the guideline above) online by you without charge. After 09/15/2010, transfer requests need to be approved by the school. A $20 processing fee will be charged for the transfer. Back to top Are the fees listed for a year or a semester? Durations and fees are posted for each class. The tuition for each class is to cover the class for the term specified. Back to top How do I pay for my classes? Go to www.caccusa.org and log in to your account Click the CACC Chinese School tab Click Registration on the left panel Click Summary on the left panel Click Checkout on the left panel and follow the on-screen instructions to pay fees by credit card We also accept personal checks. When you pay by check, please make the check out to CACC, print out a copy of your registration form (from your account, go to CACC Chinese School --> Registration --> Checkout, and click Create a Printable Form), and submit the check along with the registration form to the school office. Back to top How do I check for my payments? Go to www.caccusa.org and log in to your account Click the CACC Chinese School tab Click Registration on the left panel Click Summary on the left panel On the Summary page, find Received Payments/Adjustments (Detail), click (Detail) Back to top How do I withdraw from a class? Prior to 12:00 am on 09/15/2010, you can withdraw from classes yourself from your CACC account. Go to www.caccusa.org and log in to your account Click the CACC Chinese School tab Click Registration on the left panel Click Class Withdrawal on the left panel Select the student who is withdrawing from the class Click Drop Class Click Checkout on the left panel and follow the on-screen instructions to pay the fees by credit card, if applicable. (Please note that the cost of any textbooks will be deducted from the total credit for some classes.) Back to top Will I get a refund if I withdraw from a class? Refund checks will be issued in October. The processing fee for refunds is 5% of the final refund amount. No refunds will be given for withdrawals on or after 09/15/2010 (except for medical reasons specified in a doctor’s note). Back to top How do I find my class information? Go to www.caccusa.org and log in to your account Click the My Classes tab under the top panel Back to top May I observe a class? Yes. Upon request, one free class trial can be granted per student per class. You may obtain your observation permission slip from the school office. Back to top What is a waiver and when do I need it A waiver contains conditions that you are required to accept before being enrolled in the Chinese School. You must acknowledge you have read and agreed with these conditions before your registration can be completed. An additional waiver is required for certain enrichment classes. Teachers will hand out the additional waiver forms in the class. Back to top How do I become an executive member and become eligible for early registration? Go to www.caccusa.org and log in to your account Click the CACC Chinese School tab Click Registration on the left panel Click Member Verification on the left panel Check I want to be a CACC Executive member and I want to include my membership fee ($25) in the registration Click Continue Click Summary and Checkout button Pay the CACC Executive member fee by credit card following the on-screen instructions or mail your check of $25 to CACC, PO Box 12028, Pleasanton, CA 94588 (Note: Please write "Executive Membership" on the check). After CACC receives your executive member fee, early registration will be available to you. Back to top What if I am too late for the online registration? If the online registration deadlines have passed, you can still register for some of our classes. Please take the following steps: Send an email to cs@caccusa.org or check with the school office to see if space is available in the class of your interest Observe the class after obtaining a permission slip from the school office Discuss with the teacher and the program director to determine if your student can fit in Come to the school office to register for the class Pay the tuition. Full tuition will be due for class registration before or on 12/31/2010, and 55% tuition plus $35 late process fee for each class registration after 12/31/2010. Back to top May I pay for classes during the summer before school begins? The school is closed in summer. We prefer payment online using a credit card; however, we also accept personal checks. When paying by check, please make it out to CACC, print out a copy of your registration form (from your account, go to CACC Chinese School --> Registration --> Checkout, and click Create a Printable Form), and send the check along with the registration form to Accounting, CACC CS, P O Box 12028, Pleasanton, CA 94588. Checks may take a few weeks before clearing. Back to top Who should I contact if I have any other questions First of all, thank you very much for your interest in the CACC Chinese School. If you still have questions regarding registration or other related issues, please feel free to contact the school at any time. Please send an email to cs-registration@caccusa.org and we will get back to you as soon as possible. When the school is in session, you are welcome to come to the school office at any time if you have any questions. The school is open on Sundays from 9:00am to 1:00pm from late August to early June at Amador Valley High School in Pleasanton. The school is closed in summer. Back to top CACC Executive Membership and Benefits What are the benefits of a CACC executive membership? Can vote for or be elected to CACC Board of Directors in the yearly election Participate in executive member-only events and activities Get discounts at CACC activities Early registration for the CACC Chinese School Interactions with other members Greater opportunities to contribute to building a great community Back to top How can I become a CACC executive member? If you are new to CACC, please: Go to the CACC home page: www.caccusa.org Click Login Click under New to CACC? on left panel to open a CACC account Enter information requested in the fields Choose I want to be a CACC Executive Member ($25.00 membership fee) and I agree with CACC Bylaws Click Submit Pay the CACC executive member fee If you are a current member, please: Go to www.caccusa.org and log in to your account Click the CACC Chinese School tab Click Registration on the left panel Click Member Verification on the left panel Check I want to be a CACC Executive member and I want to include my membership fee ($25) in the registration Click Continue Click Summary and Checkout button Pay the CACC Executive member fee Back to top How do I pay my executive membership fee? If you prefer to pay by credit card: Click the CACC Chinese School tab Click Registration on the left panel Click Member Verification on the left panel Check I want to be a CACC Executive member and I want to include my membership fee ($25) in the registration Click Continue Click Summary and Checkout button Pay the CACC Executive member fee by credit card following the on-screen instructions If you prefer to pay by check: You may pay the $25 membership fee by a check made out to CACC (Note: Please write "Executive Membership" on the check) and mailed to CACC, PO Box 12028, Pleasanton, CA 94588. Back to top Contact Us Contact Us. If you have any questions or concerns, please visit our website at www.caccusa.org, send us an email at cs@caccusa.org, or come and visit the school office. We will do our best to help you. Back to top Home | CACC Chinese School | About CACC | CACC Board of Directors | Contact CACC | Login  © Copyright 2003 - 2010 www.caccusa.org  [built on phpBB2]